Product Trainer


Balfin Group is among the largest private investment groups in Albania. The Group`s investment portfolio embraces activities of real estate development, retail sales, commercial and industrial space management services, mining and metallurgy industry, customer financing, etc.

Company Profile: Neptun part of Balfin Group and operates in the sector of consumer electronics.

Job position: ProductTrainer          

Department: Human Resources

Location: Tirana           


Summary: The product trainer will work to ensure that employees are equipped with the requisite knowledge and skills to complete their tasks successfully. He/she will train sales staff members or provide programs on job functions, the working environment, or coping skills.


Duties and Responsibilities:

  • Actively supports in the identification of sales and product training needs;
  • Develops, implements and updates the product and sales training calendar;
  • Prepares and reviews training materials related to the suppliers guidance;
  • Implements sales and product training for the sales force throughout the network;
  • Develops effective induction programs for the new staff involved in the sales activity;
  • Updates and presents the training materials for the new products/ services;
  • Produces training materials for in-house courses;
  • Monitors and reviews the progress of trainees through questionnaires and discussions and provides feedback for follow up actions to managers;
  • Has an understanding of e-learning techniques, and where relevant, is involved in the creation and/or delivery or e-learning packages.


Other Job Functions:

  • Attending in systematic meeting;
  • Attend to any kind of training programs;
  • Providing feedback to his/her manager;
  • Monitor the process and report to his/her manager.


Qualifications and Skills:

  • Good knowledge in home appliances and electronic products;
  • Excellent organizational and coordination skills;
  • Excellent skills in communication and training;
  • Excellent selling skills;
  • University degree in IT;
  • Very good knowledge in English language verbal and written
  • At least 2 years of working experience in a relevant position
  • Computer skills: Very good knowledge of Microsoft Office applications
  • Driving license


Work conditions: Neptun offers an attractive benefit package, including a fair remuneration based on merit and performance evaluation.


Application Procedure: To apply for this position, please submit your CV and letter of interest before 15.09.2019 to the email address [email protected]  


* All applications will be treated with strict confidentiality according to the law No. 9887 set by the Albanian Parliament for the "Protection of Personal Data".

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