Live a unique experience through innovative services across the Neptun network!

TRANSPORT

The NEPTUN qualified staff help you transport the product avoiding any unexpected damage by transporting them other way.

INSTALLATION

NEPTUN team offers professional installation process in a time record for a wide variety of products.

TECHNICAL ASSISTANCE

Consultation with the usage manual, the guarantee conditions and the repair process for certain categories

SUPPORT AND GUARANTEE

NEPTUN offers one-year guarantee for all appliances and the opportunity to extend it in collaboration with the international brands it trades.

REPAIR

Our team service offers support and repair for the entire home appliances category within the guarantee period.

TECHNICAL ASSISTANCE

Home delivery
Choose to deliver the product in your house with qualified staff and NEPTUN transportation vehicles. Avoid any unexpected damage by transporting them other way.

Product installation
NEPTUN team offers professional installation process in a time record for a wide variety of products.

Technical Assistance
Consultation with the usage manual, guarantee conditions and repair for certain categories. Technical Assistance helps the NEPTUN customers by offering the below services regarding the IT/ Mobile category:
• Formatting
• Installation & SW update
• Installation & Antivirus update
• Creating a second user account
• Data saving
• Data transfer in other devices
• USB and hard disk formatting

Authorized Service Center
NEPTUN has invested in building the service centers which are equipped with qualified staff that ensures support after the product purchase. These centers are authorized by the brands we trade and help you in a very shorten time.

Services

Customer care

For any question related to products or the company you may contact the customer care staff through the number:

+355 44 50 50 50

Store Locator

In order to see more about our products, or for any other information please visit our Neptun Stores.

Store Locator

Frequently Asked Questions

Do you have any other questions? You can visit the Frequently Asked Questions section

F.A.Q