Guarantee
NEPTUN products are offered with one year guarantee.
NEPTUN has invested in building the service centers which are equipped with qualified staff that ensures support after the product purchase. These centers are authorized by the brands we trade and help you in a very shorten time.
We offer intallation and update of antiviruses to save your phone and data.

Repair
Our team offer repair for your phone/tablets within the guarantee period. Services that are offered are Formatting, Intallation,and software update.

Support 
Our team of Technical assistance help our customers with data backup including data saving, formatting , etc.

Technical Assistance
Consultation with the usage manual, guarantee conditions and repair for certain categories.

Comfort Package offers some extra services one you choose the product you want.

Extra Guarantee + 2 years

Free Happy Card

Free technical support

Return the product with 30 days

NEPTUN is an authorized brand reseller and offers 1 year guarantee for all the products in sale. In case of damaging or noticing defects in production, the customers can exchange the damaged units within a certain period. NEPTUN offers the guarantee for the products it resell in order to take care of its customers interests and to build a loyal relationship between Authorized Service Centers to which is given the authority to verify the guarantee.

Our products are certified to be sold in the European Union market. All the products NEPTUN trades are according the European Union standards, based on international directives. The products that we trade are internationally traded in every state that is part or candidate to be of the European Union.